If the passenger forgets an item behind after their car ride in the vehicle and the chauffeur realizes it, the chauffeur will directly contact the passenger to arrange to return the item OR the passenger may call directly the OTC customer service on +33 6 25 43 31 32 as early as possible.
In case you were not able to wait during your airport or train station departure and the chauffeur could not make it on time to return the item, we shall take action to find the best solution.
If your item was not found in the vehicle, we do not take responsibility of the cost nor of theft.